Duties and responsibilities related to the Housekeeping Managerrole:
Leading and managing the housekeeping department to uphold exceptional standards of cleanliness, organization, and guest satisfaction and feedback
Develop and implement cleaning schedules, procedures, and standards to maintain high levels of cleanliness and hygiene throughout the property
Monitor and manage inventory of cleaning supplies, linens, and amenities to ensure adequate stock levels
Train, coach and mentor the housekeeping team to ensure adherence to cleaning protocols and brand standards
Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and compliance
Collaborate with other departments, including front office and engineering, to ensure seamless guest experiences
Efficiently manage department in line with Hyatt International's Corporate Strategies and brand standard, whilst meeting employee, guest and owner expectations
Manage all functions related to the cleanliness of the hotel, including guest rooms, public areas, and back-of-house non-kitchen areas, as well as the laundry and dry-cleaning operation (hotel linen, uniforms and guest laundry)
Ideally with a university degree or diploma in Hospitality or Tourism management
Minimum 2 years work experience as Housekeeping Manager, or Assistant Housekeeping Manager in larger operation
Good problem solving, administrative and interpersonal skills are a must
