Housekeeping Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.

About the role

The Four Seasons Resort and Residences at The Pearl-Qatar is looking Housekeeping Coordinator to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! A talented organizer, this individual takes ownership over their role and operation and can quickly connect to those around them. Confidence, adaptability, and the assurance of a quality experience make a successful candidate for this role. Housekeeping Coordinator assigns rooms to Room Attendants and supports the overall day-to-day efficiency of the Housekeeping Operation.

   Essential Functions:

• Responsible for answering all housekeeping incoming telephone calls while ensuring maximum operating efficiency of the department by directing all requests properly
• Lead special projects to ensure the maintenance and improvement of the housekeeping product and services
• Schedule room assignment boards in the system and check staffing levels for the following day
• Organize the Housekeeping office ensuring files are accurate and updated
• Monitors the completion of Traces and Special Requests
• Reviews guest profiles through internal systems and executes any request made for Housekeeping
• Expedites any guest requests as quickly as possible and notifies Housekeeping management of any issues
• Record any concerns and inform management team and/or properly resolve to ensure guest satisfaction
• Communicate any room and engineering issues. Follow protocol necessary to resolve
• Assist with stripping, cleaning, and inspecting rooms as needed based on operational needs
• Works harmoniously and professionally with room attendants, house attendants, laundry attendants and fosters strong relationships with them

What you bring

• Degree Holder, preferably in hotel & tourism management
• 1-3 years of experience in Luxury Resort/Hotels or in any related field
• Excellent command in English, Arabic is an advantage

What we offer: 

Opportunities to build a successful career with global potential 　　

Unique strong culture - diversity of 50 different nationalities　　

Living accommodation in a high quality, well-resourced apartment　

Excellent Training and Development opportunities

Employee Recognition Programs​

Complimentary nights at FS Hotels Worldwide

Paid home leave tickets　　

Complimentary meals in employee restaurants　　

Free transportation to work　　

Medical coverage　　

​Work Authorization:　

Hotel will apply for the work authorization for a successful candidate.　

 Learn more about employment with Four Seasons:

You could also learn more about employment with Four Seasons via the following channels:　　

https://www.facebook.com/FourSeasonsJobs　　

https://www.linkedin.com/company/four-seasons-hotels-and-resorts　　

http://jobs.fourseasons.com　　

https://twitter.com/FourSeasonsJobs

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.