About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Our Team:-
Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.
Who We Look For:
We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do who share a passion for excellence and who infuse that enthusiasm into everything they do.
Job Description:-
The Hotel Assistant Manager oversees the Front Office staff and manages all functions of the Front Desk. Ensures communications and follow-up on any problems, guest requests or special requirements. Monitor employees’ activities to assure that standards are being met, staff is being supported and guest needs are being met.
Oversees the Front Desk operations and acts as the manager on duty in the hotel.
Directs staff that performs the following duties and will also perform these duties on own: welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment.
Assists with the talent acquisition, training, supervising and performance management of the Front Office team
Assures that all financial and credit procedures are followed. Follows up on credit problems with Front Desk Manager and/or Finance Management.
Preferred Qualifications and Skills
Previous experience for at least 2 years in a similar role with a Luxury Hotel or Resort.
Excellent English language skills both written and verbal.
College degree, preferably in Hospitality Management
Extensive knowledge of front office operations.
Strong leadership skills
Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests. Ability to effectively handle stressful situations and guest complaints.
Our Offering:-
Four Seasons believes in offering the best to the best; check out some of our amazing benefits!
An opportunity to be a part of a cohesive team with opportunities to build a successful career with global potential
The opportunity to engage in a diverse and challenging work environment
Complimentary and or Discounted Hotel Stays
Competitive Salary (Tax-Free)
Excellent Benefits Package that includes: Medical, Dental, and vision
Work Authorization:-
The Hotel will apply for work authorization for a successful candidate.