الوصف الوظيفي
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.About the role: The Host(ess) is the first interaction for guests in our Restaurants, and is the designer of memorable experiences. This role is dedicated to providing exceptional quality and service to our guests.What you will do:Welcome guests and provide exceptional service during their dining experience in collaboration with a team of serversManage the host stand, review the reservation book and make recommendations as to the setup of the table sectionsEnsure cleanliness of each section of the dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper setDevelop a complete working knowledge of the menus, menu ingredients, and restaurant informationSeat guests promptly at a table pre-set for the number in the party and according to guest preference.Set up Hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server to meet Four Seasons Service standards.Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.Anticipate guests' needs, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.Work harmoniously and professionally with co-workers and supervisors.Complete special projects (menu changes, signage, etc) as instructed. Ensure proper table set-up and make minor adjustments as needed. What you bring:One to two years’ previous experience in a Food & Beverage outlet; previous employment experience within a luxury Hotels is considered an assetAbility to operate computer equipment and other food & beverage computer systemsStrong communication skills Excellent command in English, Arabic is an advantage Background in French Restaurant is a plusWhat we offer: Deeply instilled values based company cultureOpportunities to build a successful career with global potential Unique strong culture - diversity Living accommodation in a high quality, well-resourced apartment Excellent Training and Development opportunitiesEmployee Recognition ProgramsComplimentary nights at FS Hotels Worldwide Paid home leave tickets Complimentary meals in employee restaurants Free transportation to work Medical coverageWork Authorization: The Hotel will apply for the work authorization for a successful candidate. Learn more about employment with Four Seasons:You could also learn more about employment with Four Seasons via the following channels: https://www.facebook.com/FourSeasonsJobs https://www.linkedin.com/company/four-seasons-hotels-and-resorts http://jobs.fourseasons.com https://twitter.com/FourSeasonsJobs
