https://bayt.page.link/v1TUmrkCw1dqRip19
أنشئ تنبيهًا وظيفيًا للوظائف المشابهة

الوصف الوظيفي

OBJECTIVE

This role is individually contributing assigned work by presenting a positive first impression of the establishment's friendliness, excellent service and high standards.  The Host is meeting and greeting customers upon arrival, informs of their wait time, monitors a waiting list, enters guest names in the computer system, shows their table and making sure that tables are cleaned after use for a quick turnaround time by thanking customers upon departure.

KEY RESPONSIBILITIES

  • Deals with all customer in a tactful, polite and friendly manner
  • Opens whenever possible the front door for customers entering or leaving the Restaurant/ outlet
  • Welcomes customers by greeting with enthusiasm while leading them to the record reservations, with patience at all times
  • Thanks guests as they leave and invites them to return
  • Keeps the working area/ restaurant tidy and clean, this includes hovering and mopping, perform light housekeeping duties such as cleaning glasses, ensures restrooms are clean, stocked and orderly.
  • Assists customer's need, refilling beverages, billing out and doing multi task when necessary like answering phone calls and fills to go orders.
  • Provides senior management with feedback about arising customer complaints, encountered service issues
  • Visits customers table when necessary to ensure the needs are attended
  • Ensures full adherence to internal SOP, Hygiene and Food safety standards
  • Answers calls for reservations, cancellations or general inquiries
  • Reports on duty on time in correct uniform/ grooming standards
  • Understands and memorizes seating chart
  • Advises senior management on table turnaround to increase overall operational efficiency
  • Trains new employees in the same job line in other outlets/ brands if necessary

المرشح المفضل

الشهادة
بكالوريوس/ دبلوم عالي
المستوى المهني
متوسط الخبرة

Ali Bin Ali Holding is one of Qatar’s largest retail and distribution companies. We represent many of the world’s leading brands across a diverse range of business activities. https://www.youtube.com/@AliBinAliHolding/videos

لقد تجاوزت الحد الأقصى لعدد التنبيهات الوظيفية المسموح بإضافتها والذي يبلغ 15. يرجى حذف إحدى التنبيهات الوظيفية الحالية لإضافة تنبيه جديد
تم إنشاء تنبيه للوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.
تم إلغاء تفعيل تنبيه الوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.