· Ensure all the agreed control as monitored effectively and finding are communicated properly to the respective stakeholders
· Ensure subjectivity and valid business scenarios are considered precisely while concluding Finding and same thing followed at the time of closure.
· Ensure proper follow-up conducted with stakeholder for the closure to finding from Group Internal Audit and External auditors.
· Facilitate team members on their queries and concerns and make sure that they have a clear understanding about what is expected from them.
· Review automated and manual processes and related system controls and guide the execution teams on remediating control gaps identified.
· Design, implement, and support business process / IT controls in an SAP environment, including new implementations, control redesigns, or assessment in SAP Control environment
· Documenting the work performed and communicating suggestions to enhance the existing control environment and/or most efficient solutions to remediate control issues.
· Ensure constructive dialogs are taken with Centre Control team/GSC/Country and cluster finance managers during control related query handling.
· Maintain a cordial professional relationship with team members and with all stakeholders (Centre control team, country/GSC finance manager) to create healthy team spirit.
· Act as a first level point of contact for escalations
· Ensure ad-hoc projects are supported and ensure project goals are achieved
· Regular reporting to management and supporting departmental heads for various reporting requirements.
· Deliver projects under tight deadlines.
· Functional Knowledge of RSA Archer GRC tool will be an added advantage
· Thorough knowledge of various internal control frameworks like COSO.
· Experience with assessing, designing, and implementing Generic and SAP controls with a focus on automated, configurable controls.
· Good understanding of Segregation of Duties frameworks and mitigating control assignment.
· Ability to demonstrate advanced understanding of business process, internal control risk management, IT controls and related standards
· Excellent written and verbal communication skills
· Able to consistently demonstrate & live cultural dimensions of Simplicity, Focus & Teamwork
· Good team player as part of GRC team for GSC
· Any other required tasks
Starlink is part of the Ooredoo Group of companies established back in 2006. Starlink is the first retailer for mobile and accessories. Since then Starlink has branched out to become one of the largest outsource-managed services provider in multiple areas such as: IT, installations, maintenance and contact centers.
