About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Our Team:-
Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.
Who We Look For:
We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.
Job Description:-
Assist the assistant and Manager in the training, supervising, counselling.
Supervising the floor during meal periods to ensure that all standards and sequence of service are met through all the guest’s interactions.
Ensuring that checklist, requisitions and proper opening and closing functions are being completed each shift.
Communicate effectively both verbally and in writing to provide clear direction to the staff.
Observe performance and encourage when necessary
Communicate with guest and employees using a positive and clear speaking voice. Listen to understand requests respond with appropriate actions and provide accurate information.
Remain calm and alert especially during emergency situations, heavy hotel activity, serving as a role model for the staff and other employees.
Ensuring that all the steps of services as outlines in training materials are being followed on a daily basis.
Resolve problem to the satisfaction of involved parties.
Answer the telephone in a clear voice coordinate and document reservations.
Organize special events for the team such as receptions, team building, parties etc.
Maintain rapport with all department and attend relevant meeting
Give guidance toward improvement and make necessary adjustment for consistency
Move throughout the facility and kitchen area (walk through) to visually monitor and take action to ensure food quality and service standard are met.
Ensure that all the standards and hotel cash handling procedures are met.
Maintain cleanliness outlet on a daily basis.
Work closely with the assistant/Manager in monthly inventory beverages, china ware, glasses, silverware, and linen.
Assist in planning and setting up special events Easter, Christmas, etc.
Ensure maintenance of equipment by calling for repair and training staff on proper use.
Support the entire Food and Beverage operation including supervising other areas if necessary.
Maintain a clean and organized work area
Preferred Qualifications and Skills
Previous experience of at least 2 years with a Luxury Hotel or Resort.
Passion for Service
Reading, writing and oral proficiency in the English language.
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Internet and Micros.
Good personal & professional references.
Our Offering:-
Opportunities to build a successful career with global potential
Unique strong culture - diversity of 50 different nationalities
Living accommodation in a high-quality, well-resourced apartment
Excellent Training and Development opportunities
Employee Recognition Programs
Complimentary nights at FS Hotels Worldwide
Paid annual home leave tickets
Complimentary meals in employee restaurants
Free transportation to work
Medical coverage
Work Authorization:-
The hotel will apply for work authorization for a successful candidate.
Learn more about employment with Four Seasons:-
You could also learn more about employment with Four Seasons via the following channels:
https://www.facebook.com/FourSeasonsJobs
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
http://jobs.fourseasons.com
https://twitter.com/FourSeasonsJobs
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.