Company Description
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Job Description
Job Summary
At Fairmont Doha, we are committed to providing our guests with world-class wellness experiences. As a Fitness Attendant, you will play a vital role in maintaining the cleanliness, safety, and efficiency of the fitness center while delivering exceptional guest service. You will ensure that guests and members have a seamless and enjoyable fitness experience, providing assistance, guidance, and support as needed.
Key Responsibilities
Guest Service & Experience
- Welcome guests and members to the fitness center, providing a warm and professional first impression.
- Assist guests with gym equipment usage, ensuring they feel comfortable and confident in their workouts.
- Offer basic fitness guidance and promote wellness programs, personal training sessions, and spa services.
- Address guest inquiries and requests promptly, ensuring a personalized and memorable experience.
Facility Maintenance & Safety
- Ensure all fitness equipment is clean, well-maintained, and in proper working condition.
- Monitor the fitness area to ensure guests follow safety guidelines and proper gym etiquette.
- Report any equipment malfunctions or maintenance needs to the Fitness Manager.
- Maintain high hygiene standards by regularly sanitizing equipment and replenishing towels, water, and amenities.
Operations & Administration
- Assist in setting up and organizing fitness activities, group classes, or wellness events.
- Ensure compliance with health and safety regulations, including emergency procedures.
- Keep accurate records of facility usage, guest feedback, and incident reports as needed.
- Support the team in promoting wellness initiatives, memberships, and special programs.
Qualifications
Qualifications & Skills
- Previous experience in a fitness, wellness, or hospitality setting preferred.
- Basic knowledge of fitness principles and gym equipment operation.
- Strong interpersonal and communication skills with a guest-centric approach.
- Ability to multitask and remain proactive in a fast-paced environment.
- Certification in CPR, First Aid, or Basic Life Support (BLS) is an advantage.
- Fluency in English is required; additional languages are a plus.
