Direct Sales Team Leader

Job Purpose:

• To develop and execute Business Plan to build key relationships in order to achieve Targets through the Direct Cards.
• Direct Cards Business forecasting and set performance goals accordingly

Key Result Areas:

• Manage Cards Business through Planning Developing resources, coaching, monitoring and appraising staffs.
• Identify and develop opportunities to maximize penetration in Local Market
• Assign Specific Targets to Sales Team and supervise further allocation to ensure individual productivity is maximized and matched with business potential.
• Based on objective, use customer and competitor information to penetrate into new market and/or enhance penetration in desired market segments by developing special packages.
• Establish productivity by market/products and ensure optimum results through continual analysis and monitoring.
• Manage Staff Issues and concerns if any

Daily Activities:

• Morning briefing and Team Huddle
• Development and Manage Cards Pipeline and Drive accountability for Target Achievement
• Initial Screening of applications and submission to back ops team
• Tracking approval / declines for the day from back ops team. Ensuring 100% submissions are processed and sent to Head Office.
• Work closely and Proactively with internal Stake Holders to identify opportunities to enhance value for the card holders
• Monthly Performance reviews.
• Complain Management if any
• Rigorously follow and improve controls (SOP/Process / KYC etc.) to ensure adherence to external and internal policies
• Ensure Clean Desk Policy, Code of Conduct and other Office Decorum