Customer Success Partner

ARE YOU READY TO GROW WITH US?

• Do you have hands-on experience with ERP, accounting systems, or other business technologies?
• Are you fascinated by how businesses operate and eager to contribute to their success?
• Do you enjoy solving challenges across finance, operations, or customer service?
• Are you interested in practically learning how process automation, analytics, and reporting can contribute to SME’s success?

If these questions excite you, and you share the values we outline on our website, then we want you on our team!

WHO ARE WE LOOKING FOR?

• Professionals with junior to mid-level experience in business systems, ERP, or accounting software.
• A passion for business management, operational efficiency, and customer-centric solutions.
• A versatile mindset capable of learning and contributing across multiple domains.
• Someone who is proactive and able to work independently without constant oversight.
• A problem solver with an eye for detail and a drive to improve how things work.

WHAT YOU’LL DO:

• Take part in assessing customers business challenges and contribute to providing solutions by optimizing processes utilizing state-of-the-art yet affordable technology
• Own the customer’s onboarding journey to solutions of choice.
• Engage with a growing team to shape the direction of our start-up’s journey.
• Develop and maintain strong relationships with clients to understand their business objectives and challenges.
• Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
• Conduct regular check-ins with clients to assess satisfaction and gather feedback for continuous improvement.
• Collaborate with internal teams to ensure the successful delivery of services and solutions tailored to client needs.
• Facilitate training sessions and workshops to educate clients on new features and best practices.

What’s in It for You?

• Growth opportunities: Be part of a growing team where your contributions matter.
• Learning: Expand your skills with hands-on challenges across various areas of the business.
• Impact: See the immediate results of your work as we grow together.