Collection Officer

Job Summary:

The Collector helps business organizations recover their overdue credit payments. They inform customers of their pending payments and the due date by which they are expected to pay. They help customers understand the terms and conditions of payment.

. Duties and Responsibilities include but not limited to:

. Get statements and invoices to be collected from the Accounting Department

. Execute the routing plan as prepared by the CRM Division Manager

. Visit clients to collect checks and cash from customers

. Issue receipts against received checks and cash

. Deliver and reconcile all received amounts against copy of receipts and customer accounts with the Senior Accountant or Receivables Accountant.

. File all supporting documents and receipt copies

. Maintain assigned vehicle in excellent condition

. Requirements and Qualifications

. Bachelor’s degree in finance, Accounting, Business Administration, or a related field is preferred.

. 2-5 years of proven experience in a collection’s role or a similar financial position

. Good oral and written communication skills in Arabic and English

. Proven experience in a collection role or similar financial position.

. Excellent communication and negotiation skills.

. Proficient in Microsoft Office Suite and accounting software (e.g., QuickBooks, SAP).

. Strong problem-solving skills and the ability to handle difficult situations calmly and effectively.

. High level of accuracy and attention to detail.

. Ability to work independently and manage multiple tasks.

. Handle calmly and efficiently situations ranging from routine to emergency.

. Ability to establish and maintain an effective working relationship

. Good mathematical background preferred