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About Us As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental. Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury. Your Day to Day The Club InterContinental Attendant is responsible for providing exceptional service and a welcoming atmosphere for guests in the Club Lounge. This role involves anticipating guest needs, maintaining the lounge environment, and ensuring that all guests receive the highest level of service in line with our five-star standards. Main responsibilities include: Delivering personalized service to all Club Lounge guests, ensuring a warm and welcoming atmosphere throughout their stay Preparing and serving a selection of complimentary food and beverages, including breakfast, afternoon tea, and evening cocktails, in accordance with hotel standards Ensuring the cleanliness, organization, and presentation of the Club Lounge at all times, including setting up and replenishing food and beverage stations Engaging with guests, offering assistance and information about hotel services, local attractions, and amenities to enhance their experience Observing and responding to guests’ needs promptly and efficiently, ensuring their comfort and satisfaction Collaborating with other departments, such as housekeeping and culinary, to ensure smooth operations and exceptional service delivery. Gathering guest feedback and communicating any special requests or concerns to management to enhance service quality and guest satisfaction What We Need From You Ideally, you'll have some or all of the following competencies and experience we're looking for: High school diploma or equivalent; hospitality or culinary education is a plus Minimum of one year experience in a luxury hotel or similar hospitality environment, preferably in a food and beverage or guest service role Ability to work in a fast-paced environment while maintaining attention to detail Basic knowledge of food and beverage service and presentation. What We Offer We’ll reward all your hard work with competitive salary and benefits. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us. So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
