Bellboy
Job Description
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Bellboy you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
• Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure
• Maintain effective communication with all related departments to ensure smooth service delivery
• Maintain an up to date knowledge of the hotel and local services
• Maintain awareness of guest profile through Opera guest profile system
• Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out
• Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner
• Deliver morning newspapers to rooms
• Deliver guest messages and other deliveries immediately without delay in a professional manner
• Ensure concierge desk and store room is clean tidy and well organized
Skills
Education, Qualifications & Experiences You should ideally have a diploma in hospitality or a vocational training in the concierge section within a hotel. Good English communication skills along with strong interpersonal abilities are essentials.
Knowledge & Competencies
The ideal candidate will be customer driven with a courteous, helpful, proactive and ‘switched on’ personality and a dynamic and approachable character. You must be physically fit, passionate and with a positive attitude, while possessing following additional competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork
Job Location Doha, Qatar Located in Doha, a new Rayhaan by Rotana property will be offering 185 well-appointed rooms and suites with a modern design complementing the values of the contemporary Arabian culture. With Arabian-inspired interiors, all rooms and suites are newly renovated and refurbished. The new Rayhaan by Rotana property will offer an all-day dining and specialty restaurants. In addition to a Cig... ar lounge, three meeting rooms, treatment rooms, jacuzzi, sauna, gym, and pool to elevate the experience to a different level in this stunning urban escape that immerses guests in local life. Dubai, UAE Towers Rotana
Department: Front Office
Employment Type: Entry level We are currently seeking for passionate and dynamic guest focused Front Office professionals... Fujairah, UAE Nour Arjaan by Rotana
Department: Front Office
Employment Type: Entry level We are currently seeking for passionate and dynamic guest focused Front Office professionals... Oran, Algeria Azure Rotana Thalasso & Resort - Oran
Department: Front Office
Employment Type: Entry level We are currently seeking for passionate and dynamic guest focused Front Office professionals... Dubai, UAE Towers Rotana
Department: Front Office
Employment Type: Entry level We are currently seeking for passionate and dynamic guest focused Front Office professionals... Fujairah, UAE Nour Arjaan by Rotana
Department: Front Office
Employment Type: Entry level We are currently seeking for passionate and dynamic guest focused Front Office professionals... Oran, Algeria Azure Rotana Thalasso & Resort - Oran
Department: Front Office
Employment Type: Entry level We are currently seeking for passionate and dynamic guest focused Front Office professionals... Dubai, UAE Towers Rotana
Department: Front Office
Employment Type: Entry level We are currently seeking for passionate and dynamic guest focused Front Office professionals... Fujairah, UAE Nour Arjaan by Rotana
Department: Front Office
Employment Type: Entry level We are currently seeking for passionate and dynamic guest focused Front Office professionals...
