The
Maintenance Tasking SME should, through the effective utilisation of subject
matter knowledge and experience, support the delivery of AGE Maintenance
Tasking & Verification at strategic and tactical levels, to enable the
maximisation of operational efficiency and minimisation of costs.
The
Post Holder should have good to strong quantitative and analytical
skills/experience, with Lean management principles, and be an effective,
credible communicator with good interpersonal skills. They require product
knowledge and a good understanding of the relationship with
interfacing/contributory areas and are able to analyse and interpret data with
a high level of attention to detail.Core
Activity
Against the requirements of
Maintenix IMS , analysing the maintenance requirements for AGE equipment,
highlighting and, where practical, resolving any issues and ensuring the timely
creation of the Statement of Work (SoW).
Developing and maintaining the
associated work package(s), including the technical instructions, resource and
materiel requirements for the individual maintenance activity. Ensuring
independent inspection and safety critical task requirements are documented and
appropriately identified.
Undertaking the planning of
additional and emergent work during maintenance, to ensure work load is managed
effectively against schedule requirements. Ensure the Statement of Work is
updated and re-authorised to reflect any changes.Working with ELP, Demand Management,
Forward, Technical Services and third party suppliers in order to deliver the
required standards of continuing airworthiness and contract delivery.Reviewing and reporting on the effectiveness of
maintenance task performance in AGE and escalate any issues as appropriate.
Reviewing and reporting on the effectiveness of the maintenance task
performance and additional/emergent work requirements across all
responsible maintenance locations. Ensuring that any trends are identified and
escalated, as appropriate.Ensuring that AGE serviceability
levels reflect the Customer’s requirements so that there is no disruption to
operations.
Against the requirements defined in the approved
SoW, including any amendments where applicable, assessing the maintenance
activity detailed in the certificate of maintenance, to assure that all
requirements have been completed, or correctly authorised and deferred.Key
AccountabilitiesPerformance indicators – Ensure the effective provision of Maintenance Tasking & Verification
activities by meeting delivery targets and reporting any impact on Continuing
Airworthiness. Understand how individual actions contribute to overall delivery
performance.
Completion of activities – Ensure all Maintenance Tasking & Verification activities are
appropriately documented and airworthiness records are maintained on relevant
systems (IT/paper based). Compile required reporting, identify any issues and
escalate as appropriate.
Procedure/standards – Comply with the CAME, its associated procedures and standards and any other
Company procedures and standards, as applicable. Identify and propose changes,
as required.
Safety Management System – Ensure Human Factors and Error Management philosophies are applied to all
Maintenance Tasking & Verification activities. Understand the risks
associated with Maintenance Tasking & Verification and the means by which
they are mitigated and managed.
Management System Assurance – Ensure Maintenance Tasking & Verification activities are compliant with
the QEAF Governance and Assurance framework, including supporting Process
Confirmations and independent assurance audits. Support the response to audit
findings in a timely and appropriate manner and provide information into the
relevant reviews. Support the implementation of identified improvements to
overcome any non-compliance and monitor effectiveness.
Statutory / Regulatory &
Legislative requirements – Able to demonstrate an
appropriate level of understanding and application of the relevant Continuing Airworthiness Regulatory framework. Support the implementation of any
Regulatory-driven changes into the Maintenance Tasking & Verification
activities. Ensure compliance with all other requirements, e.g. ITAR, EaPW,
ISO, etc.
Contractual
Requirements – Ensure compliance
with applicable contractual requirements, e.g. through support to contract
reviews and the incorporation of required changes into the Maintenance Tasking
& Verification processes.Requirements- Minimum
of a recognised qualification to NVQ3/ONC level in a relevant discipline or
suitable equivalent.
- Understands
the Regulatory Framework and its applicability to the Maintenance Tasking &
Verification processes and activities.
- Able
to build good relationships with Customers, Part 145 organisation, OEMs,
Suppliers and other key stakeholders’ personnel.
- Have
operational knowledge and understanding of the platform contract, the fleet’s
performance and the business key performance metrics.
- Demonstrate
an understanding of Reliability Programmes and the impact of their findings on
the Operator Maintenance Programme.
- Human Factors- Standard Course
Specification.
- E&PW Awareness- Standard
Course Specification.
- ITAR Awareness- Standard
Course Specification.
- IT Literate
