Account Manager

The Account Manager is responsible for contributing to the achievement of the revenue objectives for the short term and long term sales target through effectively managing customer relationship, ensuring customer satisfaction and expanding customer base.

Key Responsibilities:

• Work with the service and project operation teams to ensure quality services are delivered as agreed with the customers.
• Coordinate with the Finance team to ensure proper invoices are produced and payment are collected as agreed with the customers.
• Manage relationships with key customers at the opportunity management level
• Create and expand customer base in line with company strategies by covering all of assigned accounts.
• Work with partners and suppliers regarding pricing information, new products, delivery issues and market coverage.
• Prepare and submit commercial proposals to customers.
• Prepare costing sheets to view GP value achieved in each sales deal.
• Stay up to date of latest technologies and products.
• Stay up to date and research on emerging technologies impact on customers' business.
• Recommend new ideas to increase customer satisfaction and sales