General Summary:
Tests and modifies general systems-level software/hardware, specialized utility and/or hardware. Interprets wireless specifications. Designs test plans, scenarios, scripts, or procedures. Documents systems-level defects, using a bug tracking system, and report defects to developers. Identifies, analyzes, troubleshoots, and documents problems with program function, output, or content. Develops testing programs that assess effectiveness of a new system or modification of an existing system.
Minimum Qualifications:
Preferred Qualifications:
• 4+ years of Systems Test Engineering or related work experience.
Principal Duties and Responsibilities:
• Conducts log analyses to identify where an issue has occurred and makes recommendations for how to address the issue.
• Understands basic features of the system.
• Collects information (e.g., logs, requirements) and identifies basic patterns/trends related to systems testing.
• Manages individual project priorities, deadlines, and deliverables with minimal supervision.
• Determines which work tasks are most important for self and junior engineers, avoids distractions, and completes work in a timely manner.
• Communicates detailed and regular feedback about identified feature issues to software and systems teams.
• Collaborates with individuals inside own team and with other teams to complete project work.
• Resolves straightforward technical issues and escalates to technical leads as necessary.
• Adapts to significant changes and setbacks in order to manage pressure and meet deadlines.
• Gathers, integrates, and interprets information from a variety of sources in order to troubleshoot issues and find solutions.
• Detects bugs in the "system under test" and resolves issues using more advanced debugging approaches.
• Conducts more advanced field or lab tests as directed by tech leads.
• Seeks opinions of others within own team about ways in which a problem can be addressed differently.
Level of Responsibility:
• Working under some supervision.
• Making decisions that are moderate in impact; errors may have relatively minor financial impact or effect on projects, operations, or customer relationships; errors may require involvement beyond immediate work group to correct.
• Using verbal and written communication skills to convey information that may be somewhat complex to others who may have limited knowledge of the subject in question. May require basic negotiation and influence, cooperation, tact, and diplomacy, etc.
• Having a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to provide input on key decisions).
• Completing tasks with multiple steps that can be performed in various orders; some planning and prioritization must occur to complete the tasks effectively; mistakes may result in some rework.
• Exercising creativity to draft original documents, imagery, or work products within established guidelines.
• Using deductive and inductive problem solving; multiple approaches may be taken/necessary to solve the problem; often information is missing or incomplete; intermediate data analysis/interpretation skills may be required.
• May be solicited during strategic planning period.
The responsibilities of this role do not include:
• Financial accountability (e.g., does not involve budgeting responsibility).
Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
To all Staffing and Recruiting Agencies:Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
If you would like more information about this role, please contact Qualcomm Careers.