Technology OpS Support Practitioner

Project Role : Technology OpS Support Practitioner
Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery.
Must have skills : Microsoft 365
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Technology OpS Support Practitioner, you will own the integrity and governance of systems, including best practices for delivering services. You will develop, deploy, and support infrastructures, applications, and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Your typical day will involve ensuring the smooth functioning of systems, troubleshooting issues, and collaborating with cross-functional teams to provide effective solutions. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Collaborate with cross-functional teams to troubleshoot and resolve technical issues. - Monitor and maintain the integrity and performance of systems and applications. - Develop and implement best practices for delivering services. - Identify areas for improvement and propose solutions to enhance operational efficiency. - Stay updated with the latest technologies and industry trends to provide innovative solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft 365. - Strong understanding of cloud technologies and architectures. - Experience in managing and supporting Microsoft 365 applications and services. - Knowledge of ITIL framework and best practices for IT service management. - Familiarity with incident management and problem-solving methodologies. Additional Information: - The candidate should have a minimum of 3 years of experience in Microsoft 365. - This position is based at our Hyderabad office. - A 15 years full-time education is required.15 years full time education

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