https://bayt.page.link/euYen6p2KXg2794G9
أنشئ تنبيهًا وظيفيًا للوظائف المشابهة

الوصف الوظيفي

- Provide high-quality support and guidance to clients' functional teams, ensuring smooth and efficient communication.
- Troubleshoot and resolve incidents promptly, utilizing problem-solving skills to address issues effectively.
- Collaborate with internal teams to ensure a comprehensive understanding of the client's environment and specific needs.
- Maintain detailed and accurate documentation of support interactions and resolutions.
- Work across rotational shifts, including night shifts and weekends, to support clients in different time zones.



Requirements
  • Experience: Proven experience in a support engineer or related role, with a strong understanding of customer service best practices.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to engage and articulate solutions clearly to clients and team members.
  • Problem-Solving: Sharp analytical skills with a proactive approach to identifying and resolving issues.
  • Flexibility: Willingness to work rotational and night shifts, as well as weekends, to meet the support needs of clients.
  • Client Interaction: Demonstrated experience in engaging with clients' functional teams to understand requirements and deliver effective support.
Shift timings: 7 PM to 4 AM (Pakistan time)


لقد تجاوزت الحد الأقصى لعدد التنبيهات الوظيفية المسموح بإضافتها والذي يبلغ 15. يرجى حذف إحدى التنبيهات الوظيفية الحالية لإضافة تنبيه جديد
تم إنشاء تنبيه للوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.
تم إلغاء تفعيل تنبيه الوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.