Success Factor/Consultant Specialist

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of  Consultant Specialist.

In this role, you will:

• Acting as Analyst on assigned projects for the continual improvement of the Reward system system and specifically the understanding and management of the functional processes and configuration.
• Translating business requirements into system requirements using appropriate terminology to facilitate the progression of a project through elaboration and definition.
• Holding conversations with the business analysts, solution analysts and global service teams to drive out the Core HR requirements, design and implementation needs.
• Acting as subject matter expert for the Success Factors Reward systems, including new functionality and innovation
• Understanding HR processes including performance and rewards and the impacts of system change - being comfortable completing Change Impact assessments.
• Co-ordinating and delivering solution artefacts across the development lifecycle to implement change across the HR service lines.
•                Creating and maintaining product backlogs and working with stakeholders in requirement gathering and elicitation
• Working with the vendor in resolving any existing issues and removing obstacles impacting any deployment
• Providing inputs to the testing streams for functional scenarios supporting quality assurance. Managing quality assurance requirements and tollgates, ensuring adherence to IT policy and procedures.  
• Supporting half yearly system upgrades and annual maintenance activities; not limited to the planning, scheduling, assessment and presentation of new features and their impact.
• Proactively supporting incident and problem management in collaboration with peers.
• Assessing the viability of new requirements and providing proposals and solutions to the business that meet business requirements, aligned with IT strategy
• Keeping appraised of leading practices – monitoring and evaluating future market trends and considering innovative solutions.