Software Engineer II SRE Tools

Play a key role in ensuring system reliability at one of the world’s most iconic and largest financial institutions.

As a Software  Engineer II at JPMorgan Chase within the Employee Platform, you will use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects, but you’ll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase’s business and relevant technologies.

Job responsibilities

• Automate identified manual processes to reduce toil and build tools for enhanced monitoring and observability.
• Execute small to medium projects independently, progressing to designing and delivering projects autonomously.
• Leverage technology to solve business problems by writing high-quality, maintainable, and robust code following software engineering best practices.
• Participate in triaging, diagnosing, and resolving incidents, collaborating with others to address root causes.
• Recognize toil in your role and proactively work to eliminate it through systems engineering or application code updates.
• Understand observability patterns and strive to implement and improve service level indicators, objectives, monitoring, and alerting solutions for optimal transparency and analysis.

Required qualifications, capabilities, and skills

• Possess formal training or certification in software engineering concepts and 2+ years of applied experience
• Demonstrate coding ability in at least one programming language and experience in maintaining cloud-based infrastructure.
• Familiar with site reliability concepts and observability practices, including monitoring and alerting using tools like Grafana, Dynatrace, Prometheus, Datadog, and Splunk.
• Understand and work with containers or common server operating systems such as Linux and Windows.
• Develop emerging knowledge in software, applications, and technical processes, including CI/CD tools like Jenkins, GitLab, or Terraform, and common networking technologies.
• Collaborate effectively in a large team, vocalizing ideas with peers and managers, and adapt work plans to changing responsibilities and projects.
• Eager to participate in learning opportunities to enhance effectiveness in project activities and apply system processes and methodologies to system development.

Preferred qualifications, capabilities, and skills

• General knowledge of financial services industry