ServiceNow ITAM Developer

The ServiceNow IT Asset Management (ITAM) Developer plays a crucial role in the management and optimization of IT assets within an organization. This position requires a specialized skill set to ensure that IT assets are tracked, managed, and utilized effectively throughout their lifecycle. The ideal candidate will collaborate with various teams to enhance the ITAM processes, ensuring compliance and maximizing the value of IT investments.

Responsibilities:

1. Design, develop, and implement IT Asset Management solutions on the ServiceNow platform.
2. Collaborate with stakeholders to gather requirements and translate them into technical specifications.
3. Monitor and maintain the accuracy of asset data, ensuring compliance with organizational policies.
4. Conduct regular audits of IT assets to identify discrepancies and recommend corrective actions.
5. Develop and maintain documentation for ITAM processes, workflows, and configurations.
6. Provide training and support to end-users and IT staff on ITAM tools and processes.
7. Integrate ITAM with other ServiceNow modules to streamline operations and improve efficiency.
8. Analyze asset usage data to identify trends and opportunities for cost savings.
9. Stay updated with the latest ITAM trends and best practices to continuously improve processes.
10. Assist in the development of ITAM strategies that align with business objectives.

Preferred Candidate:

1. Strong analytical and problem-solving skills.
2. Excellent communication and interpersonal abilities.
3. Proven experience in ServiceNow ITAM or related fields.
4. Detail-oriented with a focus on accuracy and compliance.
5. Ability to work collaboratively in a team-oriented environment.
6. Proactive approach to identifying and resolving issues.
7. Strong project management skills.
8. Ability to adapt to changing priorities and work under pressure.
9. Knowledge of ITIL framework and best practices.
10. Experience with scripting languages and ServiceNow development tools.