Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist
In this role you will:
Oversee ServiceNow development and handle incident management within the Identity and Access Management (IAM) domain.
Key Responsibilities:
- Manage key development tasks or projects within the IAM Access Development Pod, offering technical support to ensure deliverables meet schedule and quality standards.
- Collaborate with product owners and other stakeholders to ensure development aligns with ServiceNow standards.
- Perform thorough code reviews to maintain quality and compliance.
- Lead meetings to present development updates and gather feedback.
- Understand and analyze data to identify and address any issues impacting development.
- Submit code releases, create necessary change requests (CR) records, and communicate deployment needs to deploy and support teams. Support pre-deployment CAD meetings to ensure smooth deployment.
- Ensure all development adheres to IDAM and HSBC standards, addressing any required changes.
- Highlight risks, issues and concerns to the project manager promptly.
- Oversee tasks to ensure platform upgrades do not pose risks to IAM access workflows.
- Coordinate with the general ServiceNow Pod to understand upcoming training requirements and ensure IAM Project Pod developers attend necessary training sessions.
- Handle environment setup, cloning, and management
