Service Quality Consultant

Eligibility:

• Bachelor's from an HEC recognized institute/university

Experience:

• 2 to 3 years of Banking and Customer Service experience

Responsibilities:

• Conduct branch visits to evaluate service performance against established standards.
• Serve as a Service Ambassador, assisting branches in delivering service excellence.
• Identify areas for improvement in processes and policies to enhance the overall customer experience.

Skills Required:

• Customer Centricity
• Stakeholder Collaboration
• Good Communication skills
• Governance

Department: 

Service Quality Department

Location: 

Multiple Cities

Last Date:

11th November, 2024