Service Point Incharge

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

YOUR TASKS

• Provide great service to over-the-counter customers.
• Respond to customer inquiries.
• Assess customer needs and suggest appropriate products and services.
• Maintain effective relationships with customers while demonstrating outstanding customer service to enhance customer experience.
• Contact existing and new customers to pursue sales leads.
• Conclude sales orders to meet established revenue targets.
• Ensure service point is organized and maintained as per 5S methodology.
• Ensure the service point’s maintenance and housekeeping are up to DHL standards.

YOUR PROFILE

• Typically requires a bachelor’s degree (or equivalent) with at least 1-2 years experience in sales.
• Strong interpersonal, business development, and selling skills.
• Excellent written and verbal communication skills.
• Able to meet deadlines and targets in a challenging environment.
• Able to work under pressure.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!