Client Overview:
Our client is a well-established café/restaurant that is known for delivering exceptional dining experiences through a focus on service excellence and a commitment to high standards. The restaurant aims to provide its patrons with a welcoming and memorable atmosphere, offering a diverse range of cuisines and top-notch service.
Job Purpose:
The Service Captain will play a critical role in managing the day-to-day front-of-house operations. This individual will ensure smooth coordination between the kitchen and dining areas, supervise the serving staff, and ensure that guests receive exceptional service. The role also involves maintaining high standards of hospitality, resolving customer queries, and ensuring customer satisfaction.
Key Responsibilities:
Preferred Qualifications:
Skills & Competencies:
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