Senior UX Product Manager

Beam is a tech start-up leveraging Generative AI to build AI Agents for business operations. Beam's AI agents help organisations to boost their productivity by automating repetitive tasks in seconds. Powered by LLMs, AI agents are easy to setup, seamlessly integrate with business applications and support teams where they need them most. We are on a mission to transform business practices by empowering organisations with artificial intelligence to increase efficiency, improve competitiveness, and scale operations globally.

To learn more about us, please visit our website at https://www.beam.ai/

As a Senior UX Product Manager at Beam, you’ll be at the heart of shaping our users' experience by driving our product experience with a design-first approach. You’ll bridge the gap between design and our clients, ensuring that every product decision enhances usability and delivers real impact.

We’re looking for someone who thrives at the intersection of design, product, and technology—a leader who can turn insights into action, translate complex challenges into elegant solutions, and champion the user journey. If you love pushing the boundaries of UX, collaborating with world-class designers and engineers, and bringing innovative ideas to life, this is the role for you!

Lead UX-Driven Product Strategy

• Own and define the user experience vision for Beam’s AI platform, ensuring that every feature and interaction feels natural and intuitive.
• Develop and execute a UX strategy and roadmap that aligns with both user needs and business goals.
• Continuously advocate for human-centered design, making user experience a core pillar of our product development process.

Deeply Understand Users

• Conduct user research, interviews, and data analysis to uncover pain points, needs, and opportunities for improvement.
• Develop detailed user personas, journeys, and workflows to guide product decisions.
• Partner with data teams to analyze user behavior and product performance, using insights to refine and enhance the experience.

Bridge Design and Development

• Translate user needs and research insights into clear product designs.
• Collaborate closely with designers and product teams to bring ideas to life, ensuring a seamless execution from concept to launch.
• Work with engineers to balance beautiful, intuitive design with technical feasibility, always pushing for the best possible user experience.

Prototype, Test, and Iterate

• Lead the creation of prototypes and wireframes, validating concepts through usability testing and iterative feedback loops.
• Champion a culture of continuous improvement, refining and optimizing the platform based on user feedback and data-driven insights.
• Keep up with industry trends, emerging technologies, and AI-powered design tools to push the boundaries of what’s possible.