الوصف الوظيفي
Overview:
We are seeking applications for the position of “Senior Executive OMS”. The incumbent will be responsible in managing relationships with key customers in various tasks, and handling day-to-day shipments & operational activities of Ocean Freight – Order Management Solution (OMS) in most efficient, smooth, and productive manner to meet KPIs, service deliverables & customer expectations.
If this exciting opportunity interests you and you meet the criteria below, please apply.
Role & Responsibilities:
• Attend to customer complaints and inquiries
• Develop customer relationships with existing customers.
• Ensure Team is in compliance with company & department standards
• Coordinate and liaise with key personnel in other functional areas to provide updates & status to customers.
• Collaborate with operations staff to jointly develop new or enhance existing procedures relating to service deliverables to maximize customer satisfaction.
• Work with team on reviewing and analyzing complaints, Receivables & Payables & KPIs.
• Command to work on Systems INX, GSC, CW1. Receivable & Payable
Experience:
• 3 years of experience in related field
• Strong command on MS Office
Qualification:
•Bachelor’s Degree required in the relevant field.
تفاصيل الوظيفة
-
منطقة الوظيفة
-
باكستان
-
قطاع الشركة
-
خدمات الدعم التجاري الأخرى
-
طبيعة عمل الشركة
-
غير محدد
-
نوع التوظيف
-
غير محدد
-
الراتب الشهري
-
غير محدد
-
عدد الوظائف الشاغرة
-
غير محدد
