Senior Business Analyst - Islamabad

Description :

Grade: L3

Location: Islamabad

Last date to apply: 12 Jan 2025

What is Senior Business Analyst ?

Jazz is looking for self-driven individuals who want to be part of the Jazz family. You need to have strong interpersonal skills as you will be collaborating/leading with multiple teams including but not limited to Segments, Pricing, Digital, Data Science, CVM, Consumer Insights.

Senior Business Analyst is the go-to person for management expected to keep to keep a check on the pulse of Fintech Business and provide due visibility. In depth analysis of the drivers impacting performance is expected along with suggesting innovative solutions to business problems. Senior Business Analyst provides the complete story behind performance combining analytics through numbers and behavioral assessment along with other Fintech KPIs.

The role reports directly to the Head of Digital Analytics.

What does Senior Business Analyst do?

• Creating visibility to the management through interactive dashboards to monitor performance and raising red flags timely
• Visualizing target tracking and over all base health
• Strong hold on product development/ portfolio management
• Brainstorming Fintech industry landscape and identifying new gaps for creating engaging products
• In depth analysis to identify the drivers impacting customer behaviour and engagement, either positively or negatively
• Identify the reasons for various business problems (churn, data penetration, Mwallet growth etc.) and provide innovative solutions
• Developing a 360 degree view of a business problem combining quantitative and qualitative data points and suggesting alternate solutions
• Experimenting and innovating to introduce new KPIs more relevant to the changing times
• Ability to coordinate with Regional teams to support them in their KPIs
• Guiding Data Science team for creation of data models for prediction of critical KPIs
• Coordination with DFS Product and Growth teams to keep an eye on product level changes that may impact the trends

Apart from the details mentioned above for the given role, responsibilities and deliverables will include the following:

• Reporting and Monitoring of major KPIs (subscriber, revenue etc.)
• Deep-dives to point out areas of improvement essential for business growth
• Updating management and key stakeholders on performance
• Target achievement monitoring and tracking performance against respective targets for each month
• Forecasting subscribers, revenue and other critical KPIs preferably using Data Science Models

Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

What are we looking for and what does it require to be Business Analytics Analyst?

• 5+ years’ experience Business Analytics, Segments, Pricing
• Prior experience of working in Fintech or GSM sector
• Master’s degree in Marketing/Business Analytics
• Experience with analytical and reporting tools, including Tableau, Google Analytics, Excel, Power Point etc
• Deep knowledge of Fintech market
• Strong analytical and strategic thinking skills
• Ability to make data-driven decisions
• Excellent interpersonal and collaboration skills
• Strong communication and presentation skills

Benefits

Why Join Jazz?

As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.

As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our nearly 70 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.