Senior Assistant, Patient Admissions Office

Position Title: Senior Assistant, Patient Admissions Office

Entity: Aga Khan University

Division: Finance

Location: Karachi

Introduction to the Aga Khan University:

Chartered in 1983, Aga Khan University (AKU) is a private, autonomous and self-governing international university with 13 teaching sites in 6 countries distributed across three continents. As an integral part of the Aga Khan Development Network, AKU provides higher education in several disciplines, carries out research pertinent to the countries in which it exists and has campuses, programmes and/or teaching hospitals in Afghanistan, Kenya, Pakistan, Tanzania, Uganda and the UK. As an international institution, AKU operates on the core principles of quality, relevance, impact and access; and AKU is a model of academic excellence and an agent of social change.

Job Role / Responsibilities:Reporting to the Assistant Manager, PBSD We are looking for highly energetic and self-motivated individual with the ability to facilitate internal and external customers with regards to provide inpatient admission, billing and cashiering related support to patients and or attendants related to their hospitalization.

You will be responsible for:

• admitting the patients as per policy and procedure of patient’s admission office and ensure that all information relating to patient admission is recorded in a timely and professional manner
• record admission/discharge/transfer in the system according to the prescribed guidelines to ensure that all related information is appropriately recorded
• provide information to the customers regarding admission, billing, financial counseling and complete discharge process as and when required
• collect payments from the patients after the close of main kiosk.

Eligibility Criteria / Requirements:

• minimum Graduate, Master degree will be preferred
• atleast 3 years of customers handling/front desk experience
• sound knowledge of medical terminologies will have added advantage
• experience of handling cash will be preferred
• good communication skills (both written and oral)
• proficiency in computers
• able to work in shifts.