Security Operations Associate - Technical Tester & Trainer

Join our cybersecurity team, implementing innovative strategies and tools to protect sensitive data and maintain a secure digital environment.

As a Security Operations Associate in Cybersecurity & Tech Controls team , you will join the Technical Testing and Training team, playing a crucial role in integrating the firm's operational risk management framework. This position focuses on technical testing and team training, ensuring compliance and risk mitigation across various environments within our control systems and applications. You will contribute to designing and delivering key services and activities in line with the JPMC Control and Operational Risk evaluation standard.

Job responsibilities

• Assist in designing and executing test plans and test cases for software applications.
• Identify and document software defects and inconsistencies.
• Collaborate with senior testers and developers to understand requirements and provide feedback on design and implementation.
• Participate in regression testing to ensure previously resolved issues do not reoccur.
• Assist in developing training materials, including manuals and guides, and support the delivery of training sessions and workshops.
• Work closely with cross-functional teams to support the integration of testing and training processes.
• Serve as a liaison with the Service Desk to ensure engineering teams and technical product teams understand the intent and scope of the CTC Service Desk Book of Work (BoW)

Required qualifications, capabilities, and skills

• Formal training or certification on Testing concepts and 2+ years applied experience
• Hands on software testing principles and methodologies.
• Expertise in developing skills in software testing and technical training.
• Exhibit good communication and presentation skills.
• Demonstrate strong analytical and problem-solving abilities.
• Ability to work collaboratively within a team environment.

Preferred qualifications, capabilities, and skills

• Experience in software testing or quality assurance is a plus.
• Familiarity with testing tools or programming languages is an advantage.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.