Unilever is currently hiring for Secondary Transportation Lead!
Function: Supply Chain - Customer Operations
Work Level: WL1
Reports to: Manager Fulfilment
Scope: Local
Location: Karachi Head Office
Terms & Conditions: Full Time
ABOUT UNILEVER
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
JOB PURPOSE
This role is responsible to for delivering world-class service to our customers, ensuring efficient and cost-effective transportation solutions in place for today and tomorrow. This role requires a strategic thinker with a strong background in integrating various parts of Supply Chain Logistics, Factories, Planning and beyond supply chain such as O-2-C to deliver superior service and cost.
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
- Managing day-to-day sales operations: Overseeing operations from 10 distribution centres (DCs) in Pakistan and addressing operational issues with both internal and external stakeholders
- Governance of operational KPIs: Monitoring key performance indicators such as loadability, vendor-lane compliance, and CPT to eliminate inefficiencies and cost bleeders
- Cost optimization: Identifying opportunities to optimize costs and achieve savings targets for meeting financial goals.
- Service compliance governance: Regularly reviewing service compliance to improve service levels and reduce losses related to on-time delivery and CCFOT (Customer Case Fill On Time) by enhancing processes.
- Accurate cost booking: Ensuring accurate monthly cost booking and monitoring cost postings on a weekly basis
- Secondary service plan design: Creating a secondary service plan based on sales volumes, DC thresholds, vendor capability, and vehicle availability while building resilience where needed.
- Collaboration with CS and CD: Working with Customer Service (CS) and Customer Development (CD) teams to resolve issues and improve processes.
- Customer DC mapping optimization: Regularly optimizing customer DC mapping and customer tosses to enhance operational efficiency.
- Crisis management and resilience planning: Preparing for critical times to ensure the continuation of operations.
- Service to new drop-offs and towns: Aligning operations through third-party logistics (3PL) vendors to ensure service to new drop-offs and towns.
- Safety ownership: Ensuring all operations are conducted within the scope defined by the safety team to maintain a safe working environment.
- Network Optimization: Evaluate existing network & optimize for better service & Cost to serve
- Environment: Take bold initiatives to reduce environmental impact of transportation which includes technical interventions such as design to distribute.
WHAT YOU NEED TO SUCCEED
Experiences & Qualifications
- 3-5 years working experience in logistics operations.
- Practical knowledge of transportation, warehousing and customs issues.
- Hand on Experience of ERP/WMS/SAP
Skills
- Stakeholder management
- Communication and collaboration Skills
- Negotiation skills
- Data Driven Decision Making
- Business Acumen
- Business Partnering
- Scenario and Exception based Planning
- Strategic influencing between BB and CD, and strong demonstration of team commitment and leadership within the geographic scope
Leadership
- You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
- As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
- Critical SOL (Standards of Leadership) Behaviors
- PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
- PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
- CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
- PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
- AGILITY: Explores the world around them, continually learning and developing their skills.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
