JOB DESCRIPTION:Position: Sales Training Manager
Reporting to: Head of Training
Department: Commercial Excellence (Training)
Division: Established Pharmaceutical Division (EPD) - Commercial
Location: Karachi
Job Summary:
This role is responsible to Train new Territory Managers on Medical background, Product profile, Competition of assigned products, and Selling SkillsLikewise will be responsible to train existing Field force employees on Products & Competition and also on different skills including Selling Skills, iSell Portfolio, iSell Portfolio with Styles, Presentation Skills, Personality Development & Grooming, Etiquette & Manners, Time Management, and Segmentation & Targeting.
Major Responsibilities:
- Prepare product notes and other training material for new training courses/modules & ensure effective delivery with respective stakeholders
- Based on MRS – Develop training programs and conduct ILT/WebEx sessions
- Train new FLMs on reallocated products (if any), job orientation, recruitment & selection, coaching/counseling skills, and other identified training needs
- Assist Head of Training in developing the training manual of NPI in collaboration with the medical and marketing department
- Responsible for Training Need Analysis including JV Form analysis on a quarterly basis & discuss findings with respective FLM and IMS -Sales analysis with respective FLMs
- Attend SPMs, Cycle Meetings, and CMEs & work in the field for Training Need Analysis and ensure implementation of iSell Portfolio & styles, iSell portfolio in Pharmacies & other implemented programs and help sales force in implementing these programs effectively
- Check Tour Programs of FF randomly & coach FF/FLMs on how to develop a productive plan and Check diary, Schedule & online reporting by FF & train them accordingly
- Facilitate & coach FF how to monitor market activities & to develop line of action accordingly
- Prepare monthly quizzes for SPMs / other meetings to be uploaded on eLearning (SumTotal) and Impart basic scientific product knowledge in launch & revitalization meetings as & when required.
- Follow the timelines of publicized training calendar and Ensure complete and timely accomplishment of training schedules
- Assist Head of Training in assessing the sales force on the SFA KPIs, develop action plans to fill the performance gaps, and Impart refresher training to identify TM/RSM/TTM/TFLM
Education/Knowledge & Experience:
- Bachelor's Degree. MBBS/PharmD and Degree with Science Background will be preferred.
- Minimum 05 years of similar experience in pharmaceuticals; Experience in Commercial Strategy or Training will be preferred
- Proficiency in the English language
- Knowledge of IT/eLearning/ Platform
- Strong presentation & communication Skills
- Ability to relate to field personnel at all levels
- Grasp on product/competition knowledge
- Selling & Coaching Skills
- Proficiency in MS Word & PowerPoint
The base pay for this position is
N/A
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:Sales Force
DIVISION:EPD Established Pharma
LOCATION:Pakistan > Karachi : Opp: Radio Pakistan Transmission, Hyderabad Road, Landhi
ADDITIONAL LOCATIONS:WORK SHIFT:Standard
TRAVEL:Yes, 15 % of the Time
MEDICAL SURVEILLANCE:Yes
SIGNIFICANT WORK ACTIVITIES:Not Applicable