The Sales Operations and Commission Analyst plays a crucial role in assisting to optimize sales processes, ensuring accurate commission calculations, and providing data-driven insights to support business decisions. This role involves working closely with Sales Operations and Finance to streamline workflows, enhance sales efficiency, and maintain transparency in incentive programs.
Maintain and update CRM (e.g., Salesforce) data to ensure accuracy and consistency in sales records
Assist with onboarding new hires, Salesforce dashboard creations
Generate and analyze sales reports in Salesforce to track bookings and Salesforce opportunity hygiene
Identify areas for process improvement and work with cross-functional teams to implement solutions.
Assist Sales Operations on any manual processing of commission calculations ensuring compliance and accuracy of the compensation plans
Validate sales performance data, identify discrepancies, and work with finance and/or Payroll and HR to resolve issues
Work with Sales Operations on any commission inquiries from team that need to be reviewed, recalculated and submitted for manual adjustments
Education: Bachelor's degree in Business, Finance, Economics, or a related field.
Experience: 2-5 years of experience in sales operations, sales finance, or commission administration.
MUST be located in Pakistan or India.
Technical Skills:
Proficiency in CRM systems (Salesforce)
Strong skills in Excel/Google Sheets (pivot tables, VLOOKUPs, data visualization).
Familiarity with commission calculation software (e.g., CaptivateIQ or similar) is a plus
Soft Skills:
Strong analytical and problem-solving abilities.
High attention to detail and accuracy.
Excellent communication and stakeholder management skills.
Ability to work independently and in a team-oriented environment.
Experience working in SaaS, tech, or a high-growth sales environment.
Understanding of sales incentive structures and best practices.
Ability to work with large datasets and provide actionable insights.