Job Title: Outbound Sales Development Representative
Position Type: Full-Time, Remote
Working Hours: EST
About Pavago:
Pavago is looking for a proactive and organized Outbound Sales Development Representative (SDR) to join our client’s team. The ideal candidate will begin by focusing on scheduling appointments and handling follow-ups after calls. If successful, this person will quickly move into a Sales Assistant role, supporting sales calls and client communication, with the ultimate goal of advancing into a full sales position.
Responsibilities:
- Outbound Calling: Conduct outbound calls to engage with prospects and qualify them based on predefined criteria. Effectively communicate product/service features and benefits to generate interest and set up meetings or demos.
- Follow-Up Communication: Provide timely follow-up after each call to build rapport, reinforce the value of our services, and address any preliminary client questions.
- CRM Management: Maintain accurate and up-to-date records of lead interactions and sales activities in the CRM system. Track and analyze key metrics to evaluate the effectiveness of lead generation efforts and optimize strategies.
- Appointment Setting: Schedule appointments and meetings for senior sales representatives to further discuss insurance solutions with qualified leads.
- Pipeline Management: Maintain and update CRM with accurate information on leads, ensuring a steady flow of prospects through the sales funnel.
What Makes You A Perfect Candidate:
- Customer-Oriented and Problem-Solving Skills: You thrive on building relationships and assisting potential clients in finding solutions to their needs. Your fluency in English ensures seamless communication, fostering trust and understanding with customers.
- Software Tool Proficiency: With your familiarity with various software tools such as appointment scheduling software, modern CRMs, support ticketing systems, and communication tools, you streamline operations and enhance sales processes, ensuring a seamless experience for both clients and the sales team.
- Patient and Personable: Your patience and friendliness shine through in your interactions, making prospects feel valued and understood. Your ability to foster positive relationships contributes to long-term client satisfaction and loyalty.
Requirements and Skills:
- Industry Background: Our ideal candidate has a solid background in customer-facing roles, demonstrating proficiency in navigating complexities and prioritizing customer satisfaction.
- Key Competencies: Effective communication is key in the sales process, and our ideal candidate excels in articulating ideas and building rapport with potential clients. The ability to manage data and generate insightful reports is crucial for optimizing sales strategies and evaluating performance.
- Technical Proficiency: The candidate excels in building and nurturing strong relationships with prospects, utilizing software tools like Gohighlevel, Asana and Slack to enhance the sales process and drive engagement.
What Does a Typical Day Look Like?
A typical day for the Sales Development Representative (SDR) begins with conducting outbound prospecting activities, including cold calling and emailing, to generate leads. They meticulously research potential clients and industries to identify key decision-makers and understand market trends, allowing them to tailor outreach strategies effectively. After qualifying leads based on predefined criteria, they schedule meetings for the sales team to further the sales process. Throughout the day, they diligently update CRM records to track progress and measure success, ensuring accurate data management for informed decision-making.
Interview Process:
- Initial Phone Call: Engage in a brief conversation to understand your experience and suitability for the role.
- Video Interview: Delve deeper into your professional background and assess your skills in a 30-minute call.
- Practical Assessment: Showcase your creative abilities through practical tasks relevant to the role.
- Final Interview: Have a comprehensive discussion with our client to ensure mutual alignment.
- Background Checks: Conduct swift verification of your references and past employment details.
Ready to Apply?
If you're driven by building impactful connections and driving business growth, we invite you to join our client’s team as a Sales Development Representative (SDR). In this crucial role, you'll be at the forefront of our sales efforts, identifying and qualifying potential leads to fuel our pipeline and drive revenue growth. Leveraging your exceptional communication skills and strategic approach, you'll engage with prospects, understand their needs, and effectively articulate the value proposition of our products or services.
