Product Manager -Vice President (Rewards Core Services )

If you enjoy creative problem solving, are highly analytical, and are skilled at building momentum around meaningful work, this is the role for you.

As a Product Manager in Rewards team, you will be responsible for making our products better, smarter and more personalized by leveraging a deep understanding of customer needs, data intelligence, and how to create excellence at scale. The Chase Rewards product team is responsible for delivering loyalty user experiences that enable our customers to earn and redeem their Ultimate Rewards points. You will define and support the strategic vision for the modernization path of a platform product as you build new customer centric Rewards journeys. You will drive the planning, sequencing and implementation of these initiatives to drive end-state transformation based on value, impact and time to market.

Job Responsibilities

• Drive strategic product vision and define roadmap that brings your vision to life by balancing foundational capability enhancements with creative, experimentation-driven learning. 
• Maintain evergreen product roadmap based on changing market and customer needs that delivers incremental value across multiple releases
• Become a subject matter expert on the Loyalty user experience and your assigned product area 
• Partner closely with Business, Technology, Design, and Data teams to lead product development efforts, ensuring epics and stories are clearly defined with acceptance criteria and delivered on time. Help drive completion of epics and remove blockers.
• Lead your stakeholders and cross functional teams to achieve the best business value possible. Use collaborative storytelling to communicate and drive cross-functional alignment for your work.
• Communicate clearly the product needs, progress and business challenges to executive level 
• Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

Required qualifications, capabilities and skills:

• 7+ years of product management, program management or relevant experience
• Proven track record of delivering complex initiatives in fast paced environments.
• Ability to synthesize large amounts of information in order to inform and make decisions quickly, take risks, course-correct, and constantly iterate on your approach
• Ability to make recommendations and progress in the face of ambiguous and at times overlapping priorities.  
• Excellent written and verbal communication skills: able to present facts and ideas in a clear, concise and convincing manner to cross-functional partners up and down the chain with the ability to influence and motivate
• Proven success in collaborating with cross-functional teams, influencing and driving decisions 
• Commitment and self-motivation suitable to a start-up team
•  Experience with Microsoft suite (PowerPoint, Excel, SharePoint) JIRA, Confluence Tools.
• Bachelor’s degree required

Preferred qualifications, capabilities and skills:

• Experience with agile product development techniques and continuous integration philosophies for speed to market is a plus

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.