Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager within the Deposit team, you will enhance and streamline product delivery to customers by devising solutions and improving efficiencies for smooth and successful implementations. Your role is pivotal in ensuring effective execution and continuous improvement of our delivery processes. Job responsibilities - Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.
- Leads the completion of change management activities across functional partners and recommends adherence to the firm’s risk, controls, compliance, and regulatory requirements.
- Manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners.
- Lead product delivery processes including facilitating decision-making regarding the viability of the product and drive implementation forward, while escalating opportunities to improve efficiencies and functional coordination.
- Develop comprehensive project timelines, utilizing forecasting techniques to improve on-time product delivery and monitor scope while partnering with Product Owners to maintain Program roadmap.
- Collaborate with cross-functional teams and stakeholders to align product goals and milestones and align sprint deliverables with program milestones.
- Utilize project management and product management tools, including Jira, Advanced Roadmaps, Jira Align, and Monday to plan, execute, and track progress.
- Act as a central point of contact for product status, updates, and issue resolution.
- Maintain a high level of organization, ensuring that project tasks and dependencies are clearly defined and tracked; Demonstrate mastery of Excel for data analysis, reporting, and forecasting.
- Prepare and deliver high-quality presentations to communicate overall program status, challenges, and strategies to stakeholders and executive leadership.
- Handle release management administrative activities for product delivery.
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities.
- Good understanding of delivery and demonstrate implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
- Bachelor's degree in a relevant field or equivalent work experience
- Experienced in working in Agile Product Development.
- Demonstrate experience as a Senior Project Manager with a successful track record in managing complex projects.
- Expertise in product management tools, particularly Jira, Jira Align, Service Now, Monday and advanced proficiency in Excel for data analysis and reporting.
- Demonstrated ability to execute operational management and change readiness activities.
- Excellent communication and presentation skills, with the ability to convey complex information clearly and concisely; Exceptional organizational skills and self-driven to meet project plans for the future.
- Demonstrated ability to monitor and manage project milestones, dependencies, and risks effectively.
Preferred qualifications, capabilities, and skills
- Proficient knowledge of the product development life cycle, design, and data analytics.
- Excellent interpersonal skills and ability to take ownership of deliverables, and self-motivated.
- Track record demonstrating a high level of personal initiative, good work ethic, achieving challenging plans for the future, and ability to manage multiple tasks simultaneously.
- Dependency Management Experience
- Release Management Process
- Service now Experience
- PMP, CSM, or similar certification is a plus.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
