Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
Job Summary:
As a team member within the Corporate Investment Banking – Digital & Platform Services at Global Screening Operations, you play a pivotal role in maintaining the strength and resilience of JPMorgan Chase. Your responsibilities include aiding the firm in responsibly expanding its business by foreseeing new and emerging risks. Utilizing your expert judgement, you will tackle real-world challenges that affect our company, customers, and communities. Our culture encourages innovative thinking, challenging the status quo, and striving for best-in-class performance.
Job Responsibilities:
- Lead and drive the Sanctions Payment Operations team, identifying areas that need change to improve the daily output of the team.
- Oversee directly a 40+ member team, including the day-to-day management of 4-6 Team Leads, ensuring that the throughput of work meets the required standards. Coach and mentor the team.
- Lead the group, ensuring the team properly understands and implements Global Sanctions standards, guidelines, policies, and procedures. Review transactions properly for potential sanctions issues.
- Gather proactively and coordinate any changes to the firm's Global Screening policies/processes with Sanctions Advisory or Payment regulators.
- Drive innovation in governance related to tools and practices to unlock greater efficiencies and effectiveness.
- Participate in and/or drive projects in implementing OFAC/Sanctions initiatives, including quality, control, procedure reviews, and implementation of screening processes for new business initiatives. Coach and mentor the leads/Core Processing Analysts on a daily basis.
- Possess detailed knowledge/subject matter expertise of Sanctions processes, Technology, Case Management, and products/services.
- Identify root causes, understand connections and implications, and evaluate alternatives.
- Make decisions that are effective and well-grounded based on guidelines, policies, and insights.
- Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices.
- Select, manage performance, and develop employees within their assigned team.
Required Qualifications, Skills and Capabilities:
- Bachelor’s degree with minimum of 12 Yrs experience working in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance.
- Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders at one time. Strong relationship building skills to influence/negotiate desired outcomes.
- Excellent interpersonal skills necessary to work effectively with colleagues and senior management. Strong verbal/written communication.
Experience with the build out and execution of a new team or procedures, ability to identify risks and issues and successfully navigate through to completion. - Proven track record of ongoing coaching, educating and directing a team, ideally has experience with leading a new team where there is limited knowledge in place and needs to be developed over time.
- Strong leader who can has experience with managing medium to large teams in an operational environment, able to show direction and guidance on a regular basis.
- Possess strong computer skills: Microsoft Office Suite including Excel, Word and PowerPoint
- Payment Operations/AML/OFAC or Compliance experience mandatory
- The role holder will be required to operate flexible working hours to cover early starts and/or late finishes, Weekend and holiday coverage as demanded by the business
Preferred Qualifications, Skills and Capabilities:
- Knowledge of SWIFT messaging and payment transactions is preferred. Demonstrate cross-line of business knowledge of banking systems and products
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
