Proper handling of customer queries as well as on time response to incoming requests. Ensure service level agreements on timeliness and accuracy of postings are met / exceeded. Continuously find ways to drive efficiency and effectiveness by suggesting and implementing process improvements and best practices.
TASKS
- Accurate and timely maintenance of customer and vendor data
- Issuance of Intercompany and Adhoc Billing
- Timely bank reconciliation and clearing of incoming payments
- Proper and timely posting/clearing of customer payments against remittance details
- Analysis and timely disposition of outstanding receipts posted as ""On Account"" to customer subledger and consistent follow up with Local counterpart for missing remittance details
- Manages all order requests from creating of Customer contract, sales orders, delivery note and generates billing/invoice.
QUALIFICATIONS
- Graduate ofFinance or Business related bachelor's degree.
- Typically1 up to 2 years of professional experience especially in the field of order to cashprocesses.
- Team player, hardworker, and pleasing personality.
- Preferably one or more years of work experience in a BPO/SSC set-up
- Preferably with knowledge in MS Office and SAP