You are a strategic thinker passionate about driving solutions. You have found the right team.
As an Operations Automation Analyst within the Client Onboarding and Due Diligence team, you will be tasked with conducting use case and requirements analysis for business process re-engineering. Your role will involve defining solutions using the low code platforms supported by the bank and implementing these solutions hands-on using the provided toolkits.
Job Responsibilities:
- Collaborate with operations, technology, transformation and other key stakeholders in understanding key business / operational challenges and come up with ideas for process optimizations.
- Perform detailed analysis and documentation of both functional and non-functional business needs to create business requirements.
- Analyze current business process to understand the business needs and to determine how to best fulfil those needs via system and process.
- Work closely with the operations and technology team to develop low code solutions to automate processes.
- Guide citizen developers and junior professional developers on solution design; Conduct Code reviews.
- Conduct gap analysis between current and to-be requirements.
- Ensure timely escalation and resolution of issues.
- Prepare wire frames to represent current and to-be UI.
- Adhere to key control/regulatory/audit standards
- Ensuring all changes to products, best practice and operating models are clearly understood by all stakeholders and implemented in a controlled manner.
Required qualifications, skills and capabilities
- Expertise in development of business process automation solution using low code platforms; experience with platforms as Pega, Instabase, python, uipath etc.
- Proven analysis skills with detailed knowledge across a financial operational environment.
- Experience of working on projects which deliver automation solutions to operations teams including rolling out improvements to existing processes.
- Experience on global / multi-site projects including facilitation of workshops with remote participants and rationalization of regional requirements.
- You must have at least 2+ years of experience as Low Code Developer within top tier investment management or financial services firm
- You must have at least bachelor's degree or above
- Demonstrated ability to deliver on operational and/or project objectives to tight deadlines and high expectations.
- A proactive approach to problem solving, taking ownership of issues and having the determination to follow things through.
- Excellent listening, written and verbal communication skills, including facilitation, presentation and production of documentation appropriate to an audience.
- Expertise across KYC, AML & Client Reference Data
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
