Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
We are currently seeking an experienced professional to join our team in the role of Manager Learning and Development
In this role you will:
Implement Learning Strategy - Work with HSBC Technology India Learning & Talent Development CoE as a Learning Consultant to help the team define and implement sustainable, strategic learning initiatives.
Key Responsibilities:
- Data Analytics & Reporting - Lead data analysis to drive advanced understanding of learning consumption and maintain reports on learning consumption
- Design, develop and deliver end-to-end learning solutions to support HSBC colleagues develop leadership, behavioral capabilities to meet the business outcomes
- Manage process related to the tracking learner compliance with mandatory/recommended learning requirements and onboarding trainings
- Ensure HSBC policies, programs, and guidelines are followed and manage exemptions/exceptions, as needed
- Participate in or lead learning project teams to build positive, collaborative partnerships among business stakeholders, SMEs and peers
- Provide functional area expertise to identify, research and resolve complex problems
- Execute and operationalize development programs and processes
- Use learning measurement and analytics to assess program efficiency and effectiveness, ensuring that all key learning metrics are measured, published, and leveraged for decision making.
- Ensure practices and procedures are adhered to and training materials remain compliant with HSBC and regulatory standards
- Monitor progress made by the learners to achieve required proficiency in line with the desirable results
- Drive strategic learning initiatives that support the HTI business strategy and streamline processes, management information (MI), and reports for audit preparedness
- Act as a performance improvement consultant around analyzing needs, Solutioning and executing strategy focused on building leadership capabilities across roles within the business
- Develop and sustain a high touch learning culture and enable a consistent approach towards development
- Manage L&D investment through effective planning, budgeting, forecasting, and vendor management
- Use learning measurement and analytics to assess program efficiency and effectiveness, ensuring that all key learning metrics are measured, published and leveraged for decision making
- Oversee the delivery of Tech India learning and capability development programs through collaboration with Tech Academy and core COE teams
- Leverage deep relationship with key business leaders and develop a strong understanding of business needs and strategic priorities to provide effective service delivery
- Act as a learning consultant and manage key stakeholder relationships across business verticals and locations
- Build trusting relationship within team and outside, contribute to building a positive and nurturing team culture
- Build strong and deep relationships with internal and external stakeholders
- Support the L&TD Lead in the dissemination and monitoring of the team’s BAU assignments as well as track and drive the completion of tasks, projects deliverables
- Ensure the timely and accurate updating, completion, submission, and maintenance of pertinent records, reports, trackers, and required management information using designated templates, data platforms, and the learning management system
- Create and submit quarterly training calendar to GP team in a timely manner. Publish calendar on time for business to enroll and participate
- Deploy HSBC University priority programs, Global Mandatory Trainings, D&I Training within expected timelines
