Manager, Graduate Programme Office

Manager, Graduate Programme Office

Department: Institute for Educational Development, Pakistan (IED, P)

Organization: Aga Khan University

Introduction:

Aga Khan University (AKU), chartered in 1983 as Pakistan's first private international university, is committed to the provision of education, research and health care of international standard relevant to Pakistan and the region. The affiliated Aga Khan University Hospital has well-equipped investigative services and provides state-of-the-art clinical facilities.

AKU’s Institute for Educational Development (AKU-IED) was established in 1993, and is highly respected and recognized for its teaching, research, policy analysis, and its work in the field with schools and other educational institutions. It conducts a broad array of academic programmes for in-service teachers, teacher educators and education managers/leaders from both the public and private sectors. These programmes include PhD in Education, MPhil in Education and Masters of Education as well as Advanced Diplomas, Certificate Programmes, and Continuing Professional Education (CPE) courses. For more information, please visit: www.aku.edu/iedpk.

The position will play a central role in helping student achieve their dreams. It is most suitable for someone who has the heart of an educationist and the mind of a manager. This leadership role is focused on enhancing student learning through managing the academic administration and operational oversight of AKU-IED's graduate programmes, including B.Ed., MPhil, and PhD. It requires care, intelligence and dedication. It offers deep fulfillment and meaning alongside financial and social rewards.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Key Responsibilities:

• Student learning and empowerment: Work with the faculty, students and staff to create an academic and social environment that ensures a high-quality education to our students;
• Programme Management: Manage day-to-day academic operations, including admissions, marketing, examinations, and practicum coordination for graduate programmes (B.Ed., MPhil, PhD);
• Student and Alumni Engagement: Serve as the primary liaison for student queries, facilitate practicum activities, and coordinate student and alumni-networking events;
• Marketing and Outreach: Plan and collaborate with Communications to promote programmes through webinars, school visits, and information sessions;
• Digital Transformation: Support the integration of digital tools and blended learning modules into all programmes;
• Quality Assurance: Liaise with central departments to ensure compliance with institutional policies, accreditation requirements, and programme quality standards;
• Coordination and Communication: Manage correspondence with stakeholders, external speakers, and collaborators while maintaining updated academic records and materials;
• Practicum Coordination: Manage alladministrative related practicum tasks and assist as the primary liaison between the practicum lead, students, and partner schools to ensure seamless practicum experiences.

Requirements:

Educational Qualifications:

• Master’s degree in Education, Management, or a related field with 5 – 7 years of experience.

Experience:

• Proven track record in higher education programme management, stakeholder liaison, and practicum oversight;
• Experience in managing academic policies, admissions, and student engagement initiatives.

Skills and Competencies:

• Exceptional interpersonal, networking, and communication skills;
• Empathy and a strong sense of fairness;
• Strong management and organizational skills with the ability to prioritize tasks effectively;
• Proficiency in written and spoken English, with strong analytical and report-writing abilities;
• Proficiency in MS Office. Familiarity with online learning platforms will be advantageous;
• Team spirit and a desire to build capacities of colleagues;
• Problem-solving aptitude to meet complex demands and deadlines.

Comprehensive employment reference checks will be conducted.