Manager Area Management

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

The pandas have embarked on an inspiring journey to serve “Meal for Every Table.” This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table. 

Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as a “Manager, Area Management” and play your part in the “Dmart Operations Domain.” 

On this journey, you will report to “Head, Dmart Operations”

Your Responsibilities will include: 

• Managing the City wide operations end to end (team operations, inventory management, pick-pack process, property/asset management, operational standards, expense control).
• Inventory management: Ensure correct processes, policies and proper execution of inventory management (stock-in and stock-out). Shrink/Expiry control and Quality focus (in terms of inventory no damaged or poor fresh food quality; close to expiry).
• Pick-Pack process: Ensure efficient and correct pick and pack process and service level (starting with ensuring availability, picking up the correct item/quantity) & proper management of the staffing and scheduling as per demand to achieve desired UTR and service level.
• Property / Asset management: Proper management of the property and facility, plus asset management and tracking.
• Expense Control: Identify potential opportunities to reduce expenses with the same operational efficiency.
• Managing Productivity, work standards, and development of store staff.
• Monitoring and managing the store costs VS budget for the section.
• Ensuring continuous improvement of current performance VS accepted standard/best practices at the store (i.e. stock level, productivity, service level).
• Controlling and ensuring that equipment, infrastructure, etc. in stores are used and maintained properly.
• Developing action plans with the business managers to address areas of improvement.
• Instituting training and developmental programs for staff and monitoring effective implementation.
• Monitoring product range availability according to selected store product range.
• Manage different stakeholders that impact stores performance.

Your role in this journey requires the following: 

• A masters' degree from a reputable institution.

  
  

• At least 3 years years or more experience in retail or ecommerce industry in a similar role. 

  
  

• Effective communication and interpersonal skills with a problem-solving attitude is the cornerstone of your personality.

  
  

• Highly organized and self-disciplined, able to work on multiple projects in a self-structured and well-prioritized way

  
  

What does your playfield look like?  

• We work in a flexible but fast paced environment.

  
  

• We start and end with customers to deliver exceptional service.

  
  

• We love to innovate, prioritize, decide, and deliver. 

  
  

• We love what we do, and we don’t rest until our targets are achieved.. So if you’re also someone who is driven until the dream is achieved, come join us.