LOG Monitoring Senior Analyst/IT Security Analyst

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of IT Security Analyst

In this role, you will:

• Collaborate closely with global and regional teams from across different functions, with regards to log monitoring strategy, operating model, implementation, and service delivery.
• Perform process gap analysis, capture findings as MSII and drive closure.
• Interact with project managers, business analyst and developers, detailing business requirement and driving quality end-to-end automation in an agile manner.
• Leading initiatives around improving adherence to IT service controls and service management key control indicators.
• Providing regular and timely updates to management on progress and when applicable highlighting key challenges to delivery that may require escalation.
• Deliver log monitoring services in accordance with Service Level and Performance Level agreements.
• Prepare and share with management weekly/monthly performance reports; chart out the trend.
• Participate in security audits and assessments, both internal and external.
• Work with key stake holders, effectively resolve any queries/escalations thereby improving customer satisfaction levels.