We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible
As a Lead Software at JPMorgan Chase within the Enterprise Observability Platform team, you will be responsible for designing, developing, implementing, and maintaining observability solutions to ensure the reliability, performance, and scalability of our applications. You will work closely with development, SRE and Architecture teams to provide insights and visibility into application behavior and performance.
Job responsibilities
- Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
- Develop, automate and maintain observability strategies and solutions using AWS and Dynatrace.
- Implement monitoring, logging, and tracing solutions in Hybrid environments to provide end-to-end visibility into application performance and health using both OnPrem and SaaS solution
- Provide guidance and support in integrating observability tools and practices into the development lifecycle.
- Monitor application performance and identify bottlenecks, anomalies, and potential issues.
- Analyze performance data and provide recommendations for optimization and improvement.
- Assist in the detection, diagnosis, and resolution of application performance issues.
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 5+ years applied experience
- Hands-on practical experience delivering system design, application development, testing, and operational stability
- Proven experience as an Observability Engineer, DevOps Engineer with AWS experience.
- Strong Programing, scripting and automation skills (e.g., Java, Python, Terraform and Ansible,).
- Proficiency in using Dynatrace or other APM tools for application performance monitoring and observability.
- Strong expertise in AWS services, including CloudWatch, CloudTrail, EKS, ECS, Lambda , EC2, CI/CD.
- Experience with monitoring, logging, and tracing tools such as Prometheus, Grafana, ELK Stack and Open Telemetry.
Preferred qualifications, capabilities, and skills
- Understanding of other cloud platforms (e.g., Azure, Google Cloud).
- Familiarity with CI/CD pipelines and tools (e.g., Jenkins, GitLab CI/CD).
- Knowledge of ITIL practices and incident management processes.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
