Gather Application Services Requirements by studying information needs; conferring with key-
users; studying systems flow, data usage and work processes; investigating problem areas.
· Conduct Fit-Gap Analysis and map the Business process / Business requirement of client into
Hyperion Applications
· Facilitate and actively participate in all phases of the Implementation cycle, to include
Requirements Analysis, System Design & Development, Testing, and Implementation
· Assist Business Users in mapping and streamlining business practices to implement various
HYPERION modules, using standardized implementation methodology including reports
specification development (such as HFM, FDMEE, HFR) and deployment
· Assist, coach, and mentor other engagement team members on issues they may encounter in the
design and implementation of solutions.
· Responsible for developing and adhering to engagement team project standards to ensure the
delivery of quality deliverables.
· Actively participate in the troubleshooting, system maintenance and support activities.
· Develop and document business process manuals to streamline/ standardize business processes
within the HYPERION Modules.
· Work on tasks related to solution enhancements and implementation projects, solution rollouts,
testing and end-user training
· Examine potential areas for Service Improvement and raise proposals with the HYPERION
Applications Services Manager/ Team Leader
· Interact with internal teams and MDCBMS Clients to trouble shoot and resolve complex problems
· Maintain application monitoring, performance tuning and testing
· Provide input to administering and maintaining all production and internal environments
· Follow appropriate departmental and company procedures and policies (i.e. change control,
security and auditing, release, configuration, problem and incident management). · Maintain good working relationships with Application Key-Users and End-users. · Provide timely and expert advice on emerging trends and issues affecting Service Delivery and Support. · Contribute to the release process for applications services and end user support · Work closely with other Application Services Team and development teams when necessary to create solutions that are cohesive and functional. · Show flexibility to respond to the changing needs of BMS and clients
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.