QUALIFICATIONS
- University degree preferably in HR or related field
- 4+ years of general HR experience
- Familiarity with HR/people systems (e.g., SAP, People Central)
- Exceptional interpersonal and communication skills
- Strong problem-solving (an ability to manage ambiguity with an open mind and positive attitude) and multi-tasking capability
- Outstanding organizational skills and attention to detail
- Excellent project management skills
- Exemplary judgment, discretion and professionalism
- Ability to deal with people in a fair, inclusive and consistent manner
WHO YOU'LL WORK WITH
You will be based in one of our Middle East Offices (MEO), Karachi, as a key member of our HR Business Partner team. Our Middle East office comprises 8 locations that include 1000+ consulting and non-consulting colleagues. You will also be part of the broader HR team in EEMA (Eastern Europe, Middle East and Africa region).
You will work collaboratively with the leadership of other functions in the Middle East office as well as other firm functions including people legal, immigration legal, the HR immigration, mobility, and eligibility team, payroll, talent management, mobility, recruiting and professional development. You will report to the MEO Manager of Human Resources Business Partners.
WHAT YOU'LL DO
In this role, you will manage key HR elements across the lifecycle for colleagues in a subset of our eight locations, including but not limited to Karachi. You will oversee the administration of essential HR processes and programs in your geographies, actively supporting risk management to protect our firm and its members. Your responsibilities will encompass supporting colleagues from onboarding through development and separation, managing lifecycle events, and providing guidance to colleagues with supervisory responsibilities, including performance management support.
You will play a front-line role in addressing HR inquiries, escalating issues as needed, conducting regular audits and analyses, and serving as a trusted source of information. You will independently manage various efforts, including onboarding (e.g., Day One experience for all new firm members) and offboarding, HR event ownership, and administration of programs such as role changes, rotations, mobility, and alternative programs like flex and remote working. Additionally, you will handle communication, ad hoc, weekly, and annual personnel analysis, and rep letters. You will be accountable for HR standards and data management, bringing an audit mindset and leveraging HR operations support, as well as for the communication and interpretation of policies and procedures and risk management efforts that protect the firm and its members.
Furthermore, you will perform other duty of care programs and HR projects to support office/firm priorities, such as Mind Matters, workplace safety, and Got a Concern, contributing to efforts beyond your immediate scope as needed. You will also provide advice and counsel to office leadership on a full range of HR issues and policies, leading HR analyses as necessary, independently driving efforts from insights, and contributing to or leading other HR projects, including understanding and guiding leadership regarding Nationalization. We will rely on your deep expertise in one or more areas of HR specialization, and you will stay up to date on relevant policy changes, trends, rules, and regulations, building a network of local HR professionals. You will play a key role in risk management, supporting compliance with relevant regulatory requirements and internal policies, liaising with firm Legal as necessary, and implementing changes. You will be accountable for HR standards, data, and compliance, and you might also hire, train, and develop more junior team members in an inclusive environment.
