We are seeking a highly skilled and experienced Head of PMO to join our dynamic team.
Certifications:PMP, PRINCE2, Certified Scrum Master (CSM), or SAFe Agile certification.
Responsibilities:
Lead, plan, and execute the Thingtrax implementation projects for our clients. Manage project scope, timelines, and resources to ensure successful project delivery.
As the first Project Manager hired into the Services team, you will be instrumental in defining what ‘high performance’ looks like at Thingtrax and integral in setting the standard.
Collaborate with clients to understand their specific requirements, objectives, and challenges. Act as the primary point of contact for client interactions, maintaining strong client relationships.
Set clear expectations with the client from the start and throughout the project to drive toward successful completion.
Leverage your deep knowledge of the manufacturing industry to tailor solutions to the unique needs of each client. Understand factory floor processes and best practices.
Work to establish and refine project management processes, ensuring efficiency and effectiveness. Implement best practices for project management.
Oversee cross-functional project teams, including engineers and technicians on both hardware and software. Provide guidance, support, and mentorship to team members to drive project success.
Ensure the delivery of high-quality solutions that meet or exceed client expectations. Implement quality control measures and monitor project progress.
Identify potential risks and issues that may affect project delivery and develop mitigation strategies to minimize project disruptions.
Maintain comprehensive project documentation, including project plans, status reports, and project budgets.
Create a positive hand-over experience with the coaching and customer success team to ensure an ongoing positive Thingtrax experience for our clients.
Requirements:
Bachelor's degree in a relevant field (e.g., Engineering, Business, or Project Management).
Proven experience in project management, especially within the manufacturing sector.
Demonstrated experience in implementing MES or OEE solutions in manufacturing environments.
Proficiency in Agile methodologies, with a track record of successful Agile project management.
Strong leadership, communication, and interpersonal skills.
Willingness to travel to client sites within the UK.
Ability to work in a fast-paced startup environment and adapt to changing circumstances.
Strong problem-solving and critical-thinking abilities.
