DevSecOps, Service management/Consultant Specialist

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.

In this role, you will:

• Should be able to drive & manage various DevSecOps metrics strategy like change, incident & controls etc
• Understanding customer requirements, project KPIs & DevOps metrics for reporting
• Should be able define and build infrastructures, test, release and support processes for DevOps & Service Management operation both onprem & on cloud.
• Must have the technical skill to review, verify and validate the software infrastructure, code developed in the project for service management
• Troubleshooting techniques and fixing the code bugs for more accurate metrics reporting
• Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
• Encouraging and building automated processes wherever possible within Service Management &  DevSecOps scope
• Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
• Should be able to perform metrics management and root cause analysis
• Coordination and communication within the teams and stakeholders
• Selecting and deploying appropriate CI/CD, service management tools
• Strive for continuous improvement and build continuous integration, continuous development pipeline (CI/CD Pipeline)
• Monitoring and measuring customer experience and KPIs