Delivery Enablement Lead

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Delivery Enablement Lead

Business: Wealth & Personal Banking

Principal responsibilities

• Demonstrates good knowledge of WPB Transformation Programme/ Project Management Framework, supporting the creation of detailed plans for the Value Stream (VS)/ Sub Value Stream (SVS)
• Provide guidance to the Transformation VS/ SVS leads in defining required scope, quality, cost and effort
• Understands the impact of change requests to scope, time, budget or effort and helps identifies the new requirements to deliver the project successfully
• Drive QBR Rhythms. Co-ordinate & prepare materials for key VS level ceremonies.
• Oversight / Supervision of progress against the plan, looking ahead and removing roadblocks to delivery.  Ask questions when they do not understand, takes ownership of problems and escalates when needed (remaining calm, knowing when to escalate, escalates with possible solutions)
• Oversight of VS Risks and Issues through appropriate tracking and involving key members of the SVS/ VS team as appropriate
• Tracks and reports financial performance metrics and builds budget control to manage expenses. Develops communication and reporting strategy, coordinates between stakeholders for progress reviews, key decisions, documentation and approvals
• Establishes and updates quality procedures, manages internal ad-hoc quality audits, reports quality variance and suggests corrective actions. Keeps focus on the medium and long term goals and the Group’s values particularly when under short term pressure
• Manage adherence of Change control around investment. Work with Programme / Project Manager to provide project governance and compliance, identifying and raising issues when necessary, monitoring tollgates and budgets
• Helps ensure the VS/ SVS leads team follows all quality assurance processes, Change frameworks and the use standard tools. Manages staffing requirements for the programme, maps skill profiles and develops resource and skill augmentation strategies, identifies right shoring opportunities
• Helps the VS/ SVS leads to create to a positive work environment for the project team
• Manages any PMO Managers /Analysts in the team to ensure they deliver quality work and meet the expectations of the programme. Leads People and Team Effectiveness . Proactively and effectively manages own time and workload, advocates to team the importance of project pace to achieve successful delivery
• *Above list is not exhaustive & covers core responsibilities expected of the resource securing the role. Additional responsibilities may form part of the role depending on the programme or portfolio where the resource is assigned / on boarded.