, meeting or exceeding Service Level Agreements (SLA). Escalate to Supervisor, Global User ... (core services) in coordination with supervisor and Global User Support. Support...
other duties as assigned by supervisor. The incumbent performs other duties ... to manage archives. Business Management Customer Satisfaction/Client Management: Ability to ...
Responsible for achieving service delivery Targets as well as Customer Satisfaction Targets ... for microwave network devices to customer, include dealing with technical problem...